Privacy Policy

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Effective Date: August 2026

At Outlined VA, your privacy matters. We are committed to protecting your personal information and being transparent about how we collect, use, and store it.

By using our website or contacting us, you agree to this Privacy Policy.

Information We Collect

When you get in touch with us, we may collect:

• Name

• Email address

• Phone number

• Company name

• Details about the support you need

• Any information you choose to share with us

We may also collect basic website information, such as your browser type, IP address, pages visited, and cookie data to help improve our website.

How We Use Your Information

We use your information to:

• Respond to your enquiries

• Provide quotes and our services

• Communicate about your project

• Improve our website and customer experience

• Meet legal requirements

We never sell or rent your personal information.

Keeping Your Information Safe

We take reasonable steps to keep your personal information secure and only allow access to those who need it to provide our services. As a Virtual Assistant business, confidentiality is at the heart of everything we do.

Our website uses cookies to improve your browsing experience and understand how visitors use our website. Where cookies aren’t essential to the site working, we’ll ask for your consent before they’re set. You can change your mind or disable cookies at any time through your browser settings or our cookie banner.

Third-Party Services

We may use trusted providers, such as our website platform, email services, analytics tools, and scheduling software, to help run our business. These providers only process information needed to deliver their services.

How Long We Keep Your Information

We only keep your information for as long as necessary to provide our services and meet legal or business requirements. When your information is no longer needed, it is securely deleted.

Your Rights

Under UK GDPR, you have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your data

• Object to or restrict processing

• Withdraw your consent at any time

If you’d like to exercise any of these rights, simply get in touch. If you’re ever unhappy with how we’ve handled your information, you also have the right to complain to the Information Commissioner’s Office (ico.org.uk).

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with the latest effective date.

Outlined VA

Email: abbie@outlinedva.com

Location: Essex, United Kingdom